Welcome to our learning resources store.
These proven products
are designed to enhance your recruiting and hiring, strengthen your
management techniques, and save you time and money. Join the thousands of
organizations and people that have achieved success with our products.
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Top Selling Books:
 Get
A Grip! Overcoming Stress & Thriving In The Workplace
has been translated into eight
languages. This book offers powerful, prescriptive advice
for living and thriving in our high-stress times.
Integrating techniques that relax the mind, the body, and
the spirit, it presents quick and easy ways to make the
day less stressful-and get the most out of each and every
day. For business owners, office workers, and even those
who work at home raising a family, Get a Grip! helps them
understand the sources of their stress and deal with it
effectively with advice on such topics as: stress-busting
exercises, breathing techniques, meditation,
visualization, diet, attitude, humor and work/life
balance. Get a Grip! will help everyone-from CEOs to
homemakers-deal with the difficulties of daily life.
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 Managing A Changing Workforce: Achieving Outstanding Service With Today's Employees
- Over 75,000 copies sold. In addition to learning how the
workforce is changing, you'll gain valuable insights into
managing and motivating Generation X, recruiting and
hiring the right employees, helping them achieve your
service standards, implementing feedback and reward
systems,
and creating ways to empower employees to act on your
behalf. Voted as the Best Book of the Year For Content by
the National Association of Independent Publishers.
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Video:
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Stressed For Success: Coping With Pressure & Change During Turbulent Times
-(Approximately 80 mins.)
This video is filled with tips and techniques to help you cope with
today's stressful challenges, and to help you achieve life balance. In
Bob's entertaining and enlightening way, he shows how to make stress work for you
instead of against you.
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Audio CD's:
Paper Products and Tools:
Our paper forms and tools are designed to be a one time purchase.
Just use as a master and copy them again and again. Never worry
about the hassle and cost of reordering!
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Application for Employment:
Our easy to use application collects the data necessary to screen
employees and make a decision to interview them. It meets all federal
regulations and anti-discriminatory standards. Our unique waivers
help you to collect hard to get reference information.
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Application for Employment - Spanish Version:
Exactly the same as our English version, this is the perfect hiring tool for
applicants who don't understand English. Best to use in conjunction with the
English version, if you don't read Spanish.
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Phone Reference Check Form:
Many organizations don't bother to check references. What you don't
do can cost you big bucks with negligent hiring lawsuits. This easy
to use form will give you the documentation and proof that you checked
references before making a hiring decision. Contains an actual script
to help collect the data you need.
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50 Proven Interview Questions to Find the Right People:
Many managers sit down to interview and just wing it. They
don't have a list of good questions designed to get to the
answers they need. These questions are designed to get front
line candidates talking so you can make an informed
decision.
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50 Proven Interview Questions to Find the Right Management People:
When hiring managers, you need to ask questions that will
determine whether the candidate is able to do the job, will
do the job, and can fit into your culture. This list of
questions will enable you to hone in on the behaviors and
skills it takes to be a successful supervisor or manager.
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Employee Opinion Survey:
This survey is a structured, 55 item questionnaire, designed to
measure employees surveys in 8 critical areas. It is easy to administer,
takes about 30 minutes to complete, and it's simple to interpret
the results. It gives management comprehensive feedback about employees'
opinions, beliefs, and perceptions. Used by hundreds of organizations
worldwide.
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Quick 'N Easy Performance Review:
Many managers dread that time of the year when they have to evaluate
their staff. Our form is so easy and straightforward, it can be
used on a monthly or quarterly basis. It documents 12 areas of performance
and enables you to give feedback, improve productivity, and justify
compensation. It also protects you against potential firing lawsuits.
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Employee Warning Notice:
In our litigious society, it is amazing how few managers and businesses
protect themselves from potential lawsuits. This form enables you
to document every warning, probation, suspension, and all matters
leading to termination. It covers 12 violation categories, with
room for others. Legally protect yourself.
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Harassment/Discrimination Policy:
Prevent lawsuits and big money judgments. This policy form shows that your
company will have no tolerance for sexual harassment and discrimination
against protected groups. This form is designed to clearly communicate
that these types of behaviors will not be tolerated in your workplace.
It requires the employee to sign it, stating they have read, understood,
and will adhere to the policy. Protect your organization today!
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Exit Survey:
Is your
turnover too high? Do you know the reasons why people leave? This
form takes minutes to fill out, yet gives you the valuable feedback
you need to stop the revolving door. It helps to determine the areas
you must improve within your organization, and what demotivators
to remove. Eliminate costly turnover and improve long-term retention.
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Customer Service Audits:
This Audit is a tool designed for all employees, from top level
executives to the front line, to determine the status of customer
service in your organization. The Audit identifies strengths and
opportunities for improvement and positive change. It examines 6
areas of the customer service process, and only takes about 15 minutes
to complete. Package of four.
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Super Money Saving Packages:
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Best Buy Package:
One of each paper product above, includes copyright.
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Best Buy Package (CD Version): File
copy of each paper product above, includes copyright.
Shipped on a CD that allows you to easily print any of the
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Super Buy Package:
One of every product (excludes books).
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